Service is everywhere in the firewood 4600 meters working for the customer

No matter how high the altitude is, how low the temperature is, Shangchai people will appear in front of customers in time. Shangchai service is everywhere.

Whether it is hot or extremely cold, Shangchai engine is everywhere, regardless of the basin or a few kilometers of plateau, Shangchai people will be there at any time. Just recently, in Changdu, Tibet, Shangchai service engineers completed the daily inspection and maintenance of “special” customers' products.

Changdu area of ​​Tibet Autonomous Region at an altitude of 4,600 meters Changdu area of ​​Tibet Autonomous Region at an altitude of 4,600 meters

The “special” customer is the China Railway 19th Bureau Mining Company, which is located in the Qamdo area of ​​the Tibet Autonomous Region at an altitude of 4,600 meters. The annual maximum temperature of the mining area is 17.5 °C, the minimum temperature is below -30 °C, and the oxygen content is only half of the plain. Less than, the working conditions are bad.

In the mine, all kinds of machines are busy in operation, and the grader supporting the diesel engine D series is running normally, playing its own strong power. This power comes from the Shangchai D series engine, which has a sufficient torque of up to 40%, fast load transient response and good adaptability. Coupled with the rigorous testing of harsh conditions such as high cold, high altitude and dusty environment, the Shangchai D series engine will not lose power under the conditions of high altitude and cold, and the high altitude and low temperature start performance is excellent, which is enough to ensure that the grader is in the Work efficiency in such a special environment.

Shangchai engine professional and efficient after-sales service team Shangchai engine professional and efficient after-sales service team

In addition to excellent product performance, a professional and efficient after-sales service team is essential. Shangchai has a professional service team. They not only respond to customers' needs in a timely manner, but also provide spare parts and service support. They also extend the after-sales service work to the customer's needs: before the customer starts work, they actively check and maintain the customer's products on a regular basis, and serve customers. Patiently explain product operation techniques and maintenance methods until the customer learns. Just like the service concept of Shangchai “Easy+People”, caring for products and caring for customers who use products, ensuring product quality and ensuring the smooth progress of customer projects, invisibly bringing more value to customers.

Therefore, no matter how high the altitude is, how low the gas is, Shangchai people will appear in front of customers in time. Shangchai service is everywhere.

Reading volume: Source: on the wood market of: Le Feng

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