People who have recently paid attention to P2P car rentals are discussing the " 24- hour city-wide free toll vehicle" business pioneered by Bumpy Cars in six major cities including Beijing, Shanghai, Nanjing, Hangzhou, Guangzhou and Shenzhen. "It is not difficult to see that bumpy car rental is very proud of the free car business initiated by this time. As the so-called amateurs look busy, the insiders take a look at the doorway, and those who are familiar with P2P car rentals should all know that it is necessary to take the car back in 24 hours, which has considerable challenges and tests for the platform's operating capability.
For this purpose, the author specifically called Ms. Chen Weiyu, CEO of Bump Rental Car .
Q : Is this 24/7 free car service really free? Are there extra conditions?
A : As long as you initiate an order one day in advance, you can select the free car repurchase business at the time of placing an order. Anytime, anywhere, as long as you are in the city, our car steward will be able to provide you with a vehicle for free. No fee will be charged.
Q : How can you think of opening a free car business?
A : This service is actually a pain point for direct users. The so-called Internet car platform should bring more convenience and benefits to consumers. We want consumers to really experience a car rental experience that is more convenient than a taxi. If they can't, they can send a car that you rent on the Internet to your car. This greatly reduces the cost of car rental for consumers. For example, if you want to date your girlfriend after work tomorrow, then you can make a good order one day in advance and you can send the car directly to your office by the delivery time. In this way, you can not only save your car rental. Rent and parking fees will not affect your normal schedule. This kind of car rental experience must be what everyone wants. How to put everyone's services into reality is a test of our team's ability to execute. From the beginning of this year, we started to prepare for the implementation of this service, recruiting car stewards and training rigorously.
Q : The return-to-car business has high requirements for the operational team's capabilities. At present, the P2P car rental platforms on the market are not dared to get involved in this service. Why does the bumpy car rental have the courage?
A : Actually, to improve the quality of service, as long as you are willing to take it seriously, you can do it. The key is whether or not you have this awareness to do so. We may have a somewhat different style from other companies in the industry. We always regard high-quality services as the mainstay of business development. We believe that when all sales promotion battles return to rationality, consumers will still survive because of the ultimate user experience.
Q : What industry-first services will be opened in the future?
A : There will definitely be, but certainly still, a service that is oriented toward improving user experience. All we provide is to make users more satisfied, more peace of mind, more peace of mind. In the short term, we will focus on achieving the best and ultimate free recovery of the 24- hour citywide car business. On this basis, we will simultaneously develop more derivative services to facilitate our users and allow more people to experience it. High-quality car rental services, and thus encourage and attract more people to join this "do not hold" type of lifestyle.
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